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Sezzle — Frequently Asked Questions

Imaginaire is proud to offer you a brand-new way to pay for your online purchases with Sezzle. Sezzle is a payment platform that lets customers buy products right away and pay for them in multiple installments. It's a convenient, simple, and flexible payment solution.

Most-Asked Questions

Eligibility to Use Sezzle

What is the eligible order amount range for paying with Sezzle?
Orders between $99 and $2,500, after taxes and shipping fees, are eligible, except for some higher-risk customers who may be limited to $500.

Which products are eligible?
All products on the Imaginaire website are eligible as long as the order total meets the minimum amount.

Is the service available online and in-store?
This service is available online only.

Can I place an order online, choose in-store pickup, and pay with Sezzle?
No, Sezzle cannot be used for in-store pickup orders.

How do I use Sezzle as a payment method?
If your cart total is eligible and you choose delivery, Sezzle will appear during checkout.

What are the requirements to create a Sezzle account?
• Be 18+ years old
• Have a Canadian or U.S. phone number
• A valid email address
• A valid credit or debit card (no prepaid cards)

Order Processing

When will I receive my order?
Orders are shipped within 2-3 business days, just like any other order.

Do I need to finish paying before my order ships?
No. Your order ships after the first payment is made at checkout.

Payment Options

What are the payment options with Sezzle?

  • Four-installment plan: 25% at checkout; 3 additional payments every two weeks.
  • Two-installment plan: 50% at checkout; the rest two weeks later.

No interest or fees if paid on time.

Using Payment Cards

Which cards are accepted?
Debit and credit cards are accepted. No prepaid cards.

Can a customer use a card not in their name?
Possibly not. Sezzle may decline mismatched cards for security reasons.

Ordering with Sezzle

Do I need to create an account?
Yes, a Sezzle account is required.

What happens if the transaction is declined?
You'll need to use a different payment method to complete your order.

Payments and Installments Management

Can I pay off my balance faster?
Yes, at any time using the Sezzle app—no fees.

Are there late fees if I miss a payment?
Yes, depending on Sezzle's terms if payments are missed or postponed.

How can I manage my payments?
Use the Sezzle app to view, postpone, or pay installments.

Spending Limits and Approval

What is the maximum for a first Sezzle purchase?
Up to $1,500 for first-time users.

Does the limit apply per order or all orders combined?
Your spending limit applies across all active orders with any retailer using Sezzle.

Credit Check, Verification, and Credit Score

Does Sezzle perform a credit check?
Yes, a soft check (no impact on score).

What are the impacts on my credit score?
None, unless you sign up for Sezzle Up.

Can Sezzle help improve my score?
Yes—only if you enroll in Sezzle Up, which reports payments to credit bureaus.

How to Contact Sezzle

For any questions, visit their Sezzle Support.